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Terms & Conditions


Thank you for shopping at M T X Mertxe Hernàndez e-shop. Please take a few minutes to review the Terms and Conditions in this section. By using this site, you agree to be bound by these Terms and Conditions in accordance to these rules and to be responsible for your use and purchase.

If you are dissatisfied with the Terms of this site, your only recourse is to discontinue use of the site. Placing an order constitutes an acceptance of our Terms of business.

We reserve the right to change these Terms of Service or to impose new conditions on use of the site, from time to time, in which case we will post the revised Terms of use on this site. By continuing to use the site after we post any such changes, you accept the Terms and Conditions, as modified.


Prices displayed throughout this site were accurate at the time of publication and may change at any time. We accept payment via secure server Paypal. All prices and charges on this site are shown in euros (€), including VAT but excluding delivery charges.


Shipping is an additional charge to your purchase. Please allow 2-3 business days to process your order. Any dates specified by M T X Mertxe Hernàndez e-shop for delivery of the goods are intended to be an estimate only. If no date is specified for delivery of the goods, delivery shall be within a reasonable time. Please contact us for more information. We use Priority Mail for all deliveries but if you are interested in receiving your order promptly through UPS, just let us know (costs will vary). All items are insured during shipping and handling. Please contact us in case you have not found a shipping price for the destination (country) where you wish to receive your goods. We will make sure to find the appropriate one for you.


As a company policy, we do not offer refunds or direct credit to your account. Returns are for M T X Mertxe Hernàndez e-shop credit only. Credits are valid for 60 days. Returns are accepted within 15 days of delivery. Returns items must be authorized by us via email, if not will be returned at the your own expense. Return products must be unused, sealed and in perfect condition in order to follow our return criteria. Please send items back by insured mail with a copy of your receipt. Shipping charges will not be reimbursed.